Shipping Policy

Shipping costs are calculated based on the size and weight of your order.

All orders are processed + shipped within 3-5 business days. Please allow for additional processing time around major sales or during holidays.

We are unable to make changes once an order is placed, however if you need a hand, please email whitebuffalo.ri@gmail.com with as many details as possible and we'll try our best to help. 

You will receive your shipping confirmation email as soon as a label is created for your order, and the tracking status of your shipment may take up to 48 hours once a label has been created.

Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.

In-store pick up available during store hours Thur-Sun as well as by appointment during other days/times.